Buy credits or a plan

Credits pay for what your workspace uses. Add them with a credit pack, or subscribe to a monthly plan. Each workspace has its own balance, plans and payment methods. Owners and Admins can buy and cancel. Members and Viewers can see billing but can't change it.

Where to start#

• Plans in the sidebar, under Plan & Billing.
• Buy More Credits on Billing → Overview, in the Available Credits card.
• Top up or Upgrade plan on the Dashboard's Credits & billing card.
• Subscribe in Active Subscriptions on Billing → Overview, shown when you have no paid plan or yours was cancelled.

Choose a plan or a credit pack#

The Plans page has two views:

Each card shows its price and what it includes. For Enterprise, select Contact Sales to reach the team through the support form.

Pay at checkout#

1. Select Get Started on a plan or pack.
2. Redirecting to Checkout shows the workspace, the plan or pack and the amount, then opens Stripe's checkout after 5 seconds. Select Cancel Redirect to stop.
3. Pay on the checkout page.

You come back to Payment Successful. If you leave checkout without paying, you see Payment Cancelled: no charges were made.

Once a payment for a plan or pack goes through, its credits are added to your balance. The purchase shows in Credit History and in Invoices & Payments, and the card you paid with is saved for later payments.

Cancel a subscription#

1. Open Billing → Overview.
2. In Active Subscriptions, select Cancel on the plan's row.
3. On Cancel Subscription, optionally pick a Reason for cancelling (optional) and add Additional comments (optional).
4. Select Confirm Cancellation.

Your subscription stays active until the end of the current billing period. You can subscribe again at any time.

To move to another plan, cancel the current one, then select Subscribe in Active Subscriptions once it shows, and pick the new plan.

To see what your credits were spent on, see Understand credits, charges and usage.