Manage your AI agents

Find, pause and delete agents, see where each one runs, and review their test conversations.

Last updated 27 Oct 2026

The AI Agents page lists every agent in the workspace, where it runs and what it can use.

Find an agent#

Search with Search agents..., or filter by All statuses to see only Enabled or Disabled agents. You can sort by Agent or Updated.

Column	What it shows
Agent	The name and description, its model and what it can use (such as "3 tools · 1 Library item"), and who created it
Status	Enabled or Disabled
Deployments	Its channels and how many are live, such as "3 deployments · 2 live", or Not deployed with a Deploy link
Updated	When it last changed, and by whom

Change an agent#

Select its name, or open the row's actions menu (⋯) and select Edit. When you select Save changes, the agent uses your changes from its next reply, including in conversations already under way.

Review its conversations#

On the row, open Chat:

New conversation starts a test chat.
Conversations lists earlier test chats with this agent, with Title, Messages and Last Message. Select Continue to pick one up. A row's actions menu has AI usage, Rename, Archive (or Unarchive) and Delete.

Visitor conversations from your deployments are in Inbox, not here.

See where it runs#

Manage deployments in the actions menu opens Deployments for this agent. A deployment keeps the agent it was created with: to move a deployment to another agent, create a new deployment for that agent.

Pause an agent#

Disable in the actions menu stops every chat and deployment that uses the agent, without deleting anything. Enable turns it back on.

Delete an agent#

Delete in the actions menu asks you to confirm: "This action cannot be undone." Its deployments stay in Deployments but stop answering, so create new ones for another agent first.

Disable an agent instead of deleting it when you might need it again.

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