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Forms

Collect structured answers in the chat widget and review every submission.

  1. Build a form

    Create a reusable form with the questions, types and help text your team needs.

  2. Show a form in the chat widget

    Attach a form to a deployment and choose exactly when visitors see it.

  3. Review and export form submissions

    Find answers by deployment or visitor, and download them as CSV or Excel.

  4. Track form performance

    See how many visitors finish each form, and where they skip it.