# Buy credits or a plan

> Top up credits, subscribe to a monthly plan, or cancel a subscription.

Credits pay for what your workspace uses. Add them with a credit pack, or subscribe to a monthly plan. Each workspace has its own balance, plans and payment methods. Owners and Admins can buy and cancel. Members and Viewers can see billing but can't change it.

## Where to start

- **Plans** in the sidebar, under **Plan & Billing**.
- **Buy More Credits** on **Billing** → **Overview**, in the **Available Credits** card.
- **Top up** or **Upgrade plan** on the **Dashboard**'s **Credits & billing** card.
- **Subscribe** in **Active Subscriptions** on **Billing** → **Overview**, shown when you have no paid plan or yours was cancelled.

## Choose a plan or a credit pack

The **Plans** page has two views:

| View | What you buy |
| --- | --- |
| **Monthly Plans** | A subscription: **Starter**, **Plus**, **Pro** or **Premium**. The **Monthly** / **Yearly** switch picks how often you're billed |
| **Credits** | A one-time credit pack, from **5K Credits** to **1M Credits** |

Each card shows its price and what it includes. For **Enterprise**, select **Contact Sales** to reach the team through the support form.

## Pay at checkout

1. Select **Get Started** on a plan or pack.
2. **Redirecting to Checkout** shows the workspace, the plan or pack and the amount, then opens Stripe's checkout after 5 seconds. Select **Cancel Redirect** to stop.
3. Pay on the checkout page.

You come back to **Payment Successful**. If you leave checkout without paying, you see **Payment Cancelled**: no charges were made.

Once a payment for a plan or pack goes through, its credits are added to your balance. The purchase shows in **Credit History** and in **Invoices & Payments**, and the card you paid with is saved for later payments.

## Cancel a subscription

1. Open **Billing** → **Overview**.
2. In **Active Subscriptions**, select **Cancel** on the plan's row.
3. On **Cancel Subscription**, optionally pick a **Reason for cancelling (optional)** and add **Additional comments (optional)**.
4. Select **Confirm Cancellation**.

Your subscription stays active until the end of the current billing period. You can subscribe again at any time.

To move to another plan, cancel the current one, then select **Subscribe** in **Active Subscriptions** once it shows, and pick the new plan.

To see what your credits were spent on, see [Understand credits, charges and usage](https://support.help.ai/workspace-and-billing/understand-charges-and-usage).

<Tip>
Keep an eye on **Available balance** on the **Dashboard**. If it drops below zero, the next credits you buy cover that amount first.
</Tip>